Accidental Counsellor Course | Seville Grove

Do clients, colleagues, friends or family members often open up to you & share their own challenges? Do you want to build up your skills to talk to someone going through a difficult time?

Join us for our 1 Day online Accidental Counsellor course to learn practical skills to talk to someone going through a difficult time, having relationship issues or not coping with life. A Zoom link will be sent to participants email.

Session 1:

What is / isn’t counselling?

Personal characteristics of an Accidental Counsellor

What effects our responses to others?

Why we feel the way we do?

Definitions of strong emotions

Not taking things personally

Different communication styles

Overview of listening skills

Understanding crisis

Session 2:

Communication barriers, process and rules

Acknowledgment

Silence

Conflict

Summarising

Reframing

Stress, anxiety, well-being, suicide awareness

Healthy boundaries, co-dependency, self-righting

Self-care, mindfulness

Who

Adults who are supporting a family member or a friend experiencing mental health challenges.

When

9:30am-4:00pm | Tuesday 9 December 2025

Where

Champion Centre, Seville Grove

Cost

Free | Registration essential

Catering

N/A

Please note that this booking is an ‘Expression of Interest’ and not confirmation of attendance.

A member of our team will contact you to complete the HelpingMinds registration and eligibility process. If we have not been able to make contact with you in 5 business days your Expression of Interest will be withdrawn.

Once a HelpingMinds team member has confirmed the registration and eligibility an official ticket will be provided via Eventbrite.

Want to know more or have some questions or having trouble registering?

You can either:

• email cyfs@helpingminds.org.au

• call 9427 7100 and ask for HelpingMinds Administration

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For Office Use Only: MarBrief146

Please note: all HelpingMinds events are alcohol-free.